Alchemy Ltd is a rapidly growing cloud communications solution provider delivering customised secure application programming interfaces (APIs) and connectivity platforms in the Communications Platform as a Service market, supporting a community of software developers across the World. Alchemy is a Gambian Limited Company (also registered in the UK), our Communication Platform specialises in real time unified communication for local and international markets. Alchemy is owned and managed by two partners who are committed to “Bridging the Digital Divide” by solving the problem of the lack of ‘connectivity’ for almost 80% of the population. When developing novel solutions at Alchemy we uphold our belief in connectivity, sustainability, exportability and relevance.
Achieving this aim requires a disruptive, innovative approach. Reliance on mobile devices, expanding global wireless networks, reduction in the cost of devices, etc, are resulting in mobile technology-based lifestyles – these are all drivers of the disruptive innovations we are seeing today.
This change is particularly evident where significant support via mobile revolutionises services, and includes all key traditional sectors: agriculture, health, banking, education, business, etc, as well as those areas beginning to gain traction (i.e., emerging markets, smart cities, mobile government and the iOT.)
One of the most intractable challenges faced by Governments and other stakeholders in the developing world is to provide affordable and connected mobile services. For countries with well-developed telecoms infrastructures, the challenge is to match rising expectations of customers whilst controlling cost and ROI for investors. Alchemy has each in mind.
Vision
Enabling developers to build new functionality and opportunities into existing technology.
Mission
To achieve Customer Satisfaction and maintain excellent Customer Relations by providing high quality Communication and Networking Solutions and to foster a strong and competent workforce within the organisation.
Our services
- Web SMS Platform
Log into your registered user on our website from any online device, enabling you to send SMS to every mobile telephone at the press of a button. Prepaid SMS are added to your balance and deducted only for each message sent to an active sim card. Our system is of a high quality and trouble free in order to satisfy both you and your customers’ needs. SMS is not internet-based. This fact alone gives it an edge against over-the-top (OTT) messaging services such as WhatsApp, Skype and Facebook Messenger. Customers don’t need a data plan to send or receive SMS. In addition, not all regions have good reliable internet. In many developing countries, internet penetration is still on the lower side making SMS the preferred medium for communication. Unlimited numbers of contacts, groups and template messages which are sent at a rate of 500 SMS/second, arrival time averaging ten to six seconds.
- A2P
By enabling Application-to-Person (A2P) messaging. APIs provide turnkey solutions that are increasingly being adopted by companies to enable Application-to-Person (A2P) SMS by automating the process of sending a text message from an application to a subscribed mobile number, typically via an SMS sending service. All engagements are initiated from an SMS sender online using an application, and not the sender’s mobile phone, as is the case with person to person (P2P) SMS. An API can place a company or business on another level in many ways. The main reason for using APIs is to improve customer service and increase income.
With SMS functionality you can instantly send SMS messages containing data to multiple recipients directly from your database! In this way there is no need to switch from computer to phone as SMS technology solves this problem. This machine drive solution relays critical information in real time, freeing up human resources thus reducing operational cost. Furthermore, it improves communications within and outside of the company which will result in increased efficiency in business processes.
- Two-Way Messaging
Short Codes provide a great alternative for brands to quickly and easily add mobile-messaging-based marketing to their initiatives. In this way the public can make music requests, send greetings to family and friends, request information, enter text-to-win competitions, take part in interactive voting. By using Alchemy’s Gateway you can also advertise different programs and events, push news alerts and other innovative mobile messaging applications. Short codes are premium numbers shorter than telephone numbers and are mainly used for value-added services. A consumer interacts with a short code by composing a new text message on their mobile device, and addressing it to the businesses 4 digit SMS short-code.
- Cloud Based Telephone System
A VoIP (Voice over Internet Protocol) system gives you everything a traditional phone system does but with one crucial difference, it’s hosted in the cloud and that means you spend less money on hardware and maintenance. A cloud-based phone system also gives you much more flexibility because you can take and manage calls not just from your desk phone, but from your computer and your mobile. So you can use all of the features of the office system wherever you are. With VoIP, you’ll never miss an important call again. Alchemy’s phone system is an outstanding IP PBX. It provides all the functionalities and more than most IP PBX systems. It can switch calls between VoIP phones, traditional analogue and digital ISDN phone lines, it handles mobile extensions and can even connect calls and live chat sessions coming from a website. Due to the system’s flexibility, it can be connected to various devices: Analog telephone, VoIP telephone, portable mobile phones, Fax machines, PC, laptop etcetera. Each of these devices has a telephone number that is usually a 3 or 4 digit phone number depending on the corporate telephone number layout. These are the extensions of the telephone system.
No more personal mobile numbers – one telephone number reaches every employee!
- Knowledge Based Consulting
Network/Systems Modernisation Services:
Alchemy’s Professional Services support service providers and enterprises to evolve and transform their communications networks and systems from legacy environments to secure IP and cloud-based architectures running on the latest technology and software releases. With unparalleled experience and a track record of success, Alchemy applies proven repeatable processes, proprietary purpose-built tools, and rigorous project governance to minimise risk, prevent service interruptions and to deliver on-time and with the highest quality. Whether upgrading existing networks to new feature-rich software, replacing outdated platforms with virtualized technologies, or embarking on a complex Fixed Network Transformation or Mobile Network Evolution project, the country’s largest service providers and enterprise customers have entrusted Alchemy to bring their real time communication networks into the next generation. With a global team of experienced service professionals who understand how to help you reach your goals for real time and cloud-based communications, SIP session management and an API/SIP Economy experience for your subscribers, Alchemy offers both skills and deliverable based consulting services to help you maximise your network investments. Whether you need help planning and designing your network, defining best practices, securing, or operating your real time communications network, Alchemy’s experienced team can be your trusted partner.
Connect with us at, www.alchemytelco.com
What can we offer local business in our endeavours?
- Connectivity. We achieve this with communication APIs. What do our API’s connect to? Firstly, Analogue (traditional voice/SMS) and VoiP. Connecting with MNOs and SIP trunks, Secondly, all software (regardless of the language it is written in), and lastly, to all devices and therefore to all people. The improvement in efficiency is phenomenal, automatic is less prone to human error and timely, which in turn has a positive effect on cash flow freeing up staff to provide a superior service.
- Sustainability. In order for any solution to be effective it must be sustainable, supporting development to improve efficiency and revenue. If a solution does not increase revenue for government/businesses/users, they won’t pay for it. Therefore, it must have a value that users are willing to pay for.
- Scope for Export. To “export” a solution there must be connectivity, which must be flexible enough to work across borders – not just physically but technically.
- Adaptability. Alchemy tools are ideally smart with the ability to ‘learn’ and adapt. The more the engine ‘learns’, the cheaper and more accurate it becomes – even as it provides more data for its connected central databases (government/ businesses) it also adds further value by continuing to automate dissemination of appropriate information to citizens or selected users. Without it, we only have data delivered/collected via the internet and by physical means, which are time and cash consuming and often prone to human error.