National Information, Communication and Technology Manager (ICT) 496 views

SOS Children’s Villages in The Gambia is a non-governmental social development organisation that has been active in the field of children’s rights and committed to children’s needs and concerns since 1982. Focussing its work on children without parental care and children in families in difficult circumstances, the organisation has a wide range of programmes, which include: Children’s Villages, Youth Facilities, Family & Community Strengthening Programmes, Kindergartens, Schools, a Mother and Child Clinic, Vocational Training Centres, a Youth Empowerment project and a Monetizing Waste Project.

Mission of the position

The national ICT Manager ensures that the ICT function in the Member Association works according to the mission of global ICT and in line with global ICT standards and pre-established goals.  The ICT Manager leads the ICT development in the National Association. In cooperation with the Regional ICT Advisor, he implements SOS-CVI global and Regional ICT goals, policies, strategies, standards and guidelines in the National Association (NA). He designs the National Office (NO) and facilities ICT architecture and plans their long-term ICT needs, ensuring that local long-term ICT requirements are met. He must also plan for short, medium- and long-term goals for ICT based on global organizational requirements of SOS. The ICT Manager is responsible for the effective operations of information technology and information systems within the NA. He provides functional supervision to ICT Officers / Teachers of programs.

Qualifications/Competencies required:

• Master’s or bachelor’s degree in information technology or related field.
• Minimum of 5 years relevant work experience in the field.
• Experience in user support, Microsoft Systems administration and Cisco Systems
• ICT Professional certifications a plus
• At request, provide ICT support to neighbouring countries. This support includes on-site
• visits and predominantly remote desktop assistance (Microsoft Teams, TeamViewer, etc).
• Support provided is on all tasks mentioned herein.
• Define national ICT goals, standards and guidelines in line with regional and federation
• strategy and policies and ensure their implementation.
• Active participation in planning and budgeting with high level input regarding ICT.
• Maintain local ICT in NO, organize and monitor ICT support for all facilities.
• Ensure all ICT standards are in place in the NA and keep the infrastructure up to date.
• Assist in business analyst and application lifecycle management.
• Organize and monitor roll out of all international and regional systems and projects.
• Design, implement, manage and maintain the network and computing resources including,
• LANs, WANs, Wireless Networks, workstations, etc. across the country (NO and facilities),
• to ensure compatibility with ICT standards and integration with SOS IT system.
• Direct and coordinate outsourcing of specific technical and maintenance tasks to external
• technicians as required.
• Work closely with HROD for ICT capacity building for non-IT staff and ICT security trainings.
• Work closely with the National PD team by supporting projects in selection, implementation and on-going operation and maintenance of ICT4D solutions.

       Cooperation and Reporting Relationships

• Reports directly to the National Director.
• Participates actively into NMT meetings and national planning.
• Receives additional technical support and instruction from the Regional ICT Advisor and

contributes actively to some regional IT tasks as required by the Regional ICT Advisor.

• Participates in regional knowledge sharing processes on ICT topics.
• Provides technical support and guidance to all ICT users and to local ICT technicians, if they exist.

Position summary

• Implements, and maintains all national ICT systems and standards to achieve a cost

efficient and effective ICT environment in accordance with SOS Global ICT Standards.

• Assumes the responsibility for data security including the planning, design and implementation

of security measures which safeguard access to the organization’s terminal files and data elements.

• Evaluates the NO and facilities technology use and needs and recommend improvements, such as

hardware and software upgrades.

• Define the ICT budget for the NO and facilities in accordance with existing needs.
• Implements operating system enhancements that will improve the reliability and performance of

the system as supervised by the Regional ICT Advisor.

• Support NO and facilities to budget ICT investments and replacements of equipment in accordance

with SOS Global ICT standards

• Ensures the installation, maintenance, configuration, and integrity of computer software

across the NA.

• Participate in the conception and implementation of ICT4D projects in the NA.
• Give proper technical support for the choice of appropriate technology for the deployment

of such projects.

Female candidates are strongly encouraged to apply

To apply, submit online only a Curriculum Vitae and a letter of interest addressed to the National Director, to job.apply@sosgambia.org Closing date for submission of applications is 22^nd  November 2024. Only the successful candidates will be contacted.

What We Stand For:

SOS Children’s Villages is committed to creating and maintaining a caring and protective environment, which promotes its core values, and prevents and addresses child abuse and exploitation. We strongly condemn all forms of child abuse and exploitation, be it within or outside of our organisation, and always respond to any case of proven, alleged or attempted abuse within our sphere of influence according to its nature. Efforts ensure that mechanisms are in place to raise awareness, aid prevention, encourage reporting and ease response. They range from human resource development actions such as training and counselling to measures such as suspension, dismissal, and legal action.

www.sos-childrensvillages.org