All-Round Administrative & IT Support Specialist 1860 views
Job Overview
Position Summary
We are looking for a versatile and hands-on All-Round Support Specialist who combines strong administrative skills with IT knowledge. This role is ideal for someone who is comfortable working with MS Office tools, has a good understanding of hardware and basic IT environments, and enjoys improving processes to increase efficiency and quality across the organization.
Key Responsibilities
Administrative Support
- Manage documentation, reporting, and internal communication.
- Prepare and maintain files, forms, and operational records.
- Maintain structured workflows and ensure information is up to date and accessible.
Operations Support
- Provide first-line support for hardware issues (PCs, laptops, printers, mobile kits, photobooths peripherals).
- Install, configure, and troubleshoot basic IT equipment and software.
- Support users with MS Office (Word, Excel, PowerPoint, Outlook) and internal tools.
- Assist with inventory materials and follow-up on replacements or repairs.
- Back-up of production operator, in case of absence
- Back-up performing QA on production, in case of absence of the QA operator
MS Office & Digital Tools Expertise
- Create and maintain templates, reports, and dashboards in Excel and PowerPoint.
- Support teams in building structured documentation and presentations.
- Contribute to digital organization (SharePoint, Teams, shared folders, ticketing tool etc.).
Process Improvement
- Analyse existing workflows and propose practical improvements.
- Support implementation of new processes, templates, or tools.
- Identify inefficiencies and suggest corrective or preventive actions.
- Document procedures and contribute to continuous improvement culture.
- Giving training, internal and external
Required Skills & Qualifications
- Very good knowledge of MS Office (Excel, Word, PowerPoint, Outlook).
- Good understanding of IT fundamentals, both hardware and software.
- Strong administrative accuracy and attention to detail.
- Ability to prioritize and structure work independently.
- Problem-solving mindset with curiosity to improve processes.
- Strong communication skills and customer-oriented behavior.
Nice-to-Have / Additional Assets
- Experience in technical/operational environments.
- Interest in automation or digitalization of administrative tasks.
- Knowledge of French
Personality Traits
- Hands-on and proactive.
- Structured and reliable.
- Team-oriented, yet able to work independently.
- Eager to learn and continuously improve.
- Must be integer, must have good ethics
All applications should be sent to: [email protected]
Deadline: On a rolling basis.
9 Comments
I’m applying for the Post of communication and IT office package,
I am interested in any available job in your institution I have been jobless for so many years now and I will be grateful if I am given the chance to work in your institution thank you my dial 3010763
Dear Sir/Madam,
I am applying for the position of All-Round Administrative & IT Support Specialist. Please find my application attached. I am very interested in this opportunity and look forward to your response.
Thank you.
Mariama Jallow
Phone: 2979102
I write to express my interest in this position I have been jobless for so many years now and I will be grateful if I am given the chance to in your company I have done both diploma and certificate in computer and I also once work in a computer company and I believe that I am an excellent fit for this position I look forward to hearing from you soon thank you
My name is ousman jallow, I am IT Specialist i study Cisco Networking am having 7years experience with one of the biggest ISP companies in the country called Netgage, please consider my application please sir or madam
I write to express my sincere interest in this job I have been jobless for so many years now and I will be grateful if I am given the chance to work in your institution thank you 3010763
Am writing to apply for IT support specialist, i study IT Foundation, IT Certificate A+ IT Essentials and Cisco Networking, I have seven years experience with on of the biggest ISP companies is the country Netpage.Am really interested for the job please
I am writing to express my strong interest in the All-Round IT Support Specialist position within your organization. With a solid background in Information and Communication Technology, I am confident in my ability to contribute effectively to your IT team.
I sent my CV to the appropriate email given.
I am certified in MS office package, MS server administration,
Comtptia A+ N+, CCNA
Am also self taught in Linux sysadministrations, Web development, Computer hardware and software repair and installation.
I use to run a tech support shop in serekunda. My partners sold the our business and travelled s(coma silo).
I am currently freelancing with jobs.
I will give my 100 and 10 percent.
Thank you.