Manager of Strategy Transformation & Innovation Officer 316 views

Reporting to: Managing Director

About Reliance Financial Services

Reliance Financial Services Co. Ltd is a leading Non-Bank Financial Institution committed to advancing financial inclusion, digital innovation, and sustainable growth across The Gambia. As part of our continued transformation journey, we are seeking a dynamic and strategic leader to establish and drive our Strategy Transformation & Innovation Office.

Role Overview

The Manager of Strategy Transformation & Innovation Office will be responsible for driving enterprise-wide strategic planning, overseeing execution of transformation initiatives, and ensuring alignment with the Company’s long-term objectives.

The role will also provide business intelligence leadership by leveraging data analytics and performance insights to support informed decision-making and track progress across key strategic priorities.

This is a senior leadership role requiring strong analytical capability, execution discipline, and the ability to influence across functions.

Key Responsibilities

Strategic Planning & Alignment

• Lead development and periodic review of the Corporate Strategy and annual business plans.
• Translate strategic objectives into measurable enterprise-wide initiatives.
• Ensure alignment between departmental plans and corporate goals.

Transformation & Execution

• Oversee implementation of major transformation initiatives including digitalisation, process optimisation, automation, and innovation projects.
• Establish performance tracking mechanisms and ensure timely execution of strategic projects.
• Support change management initiatives to drive adoption and impact.

Business Intelligence & Performance Management

• Develop and manage executive dashboards and performance scorecards.
• Provide data-driven insights, forecasting, and trend analysis to support management decision-making.
• Monitor KPIs and identify performance gaps and improvement opportunities.

Innovation & Market Insights

• Identify new growth opportunities, emerging technologies, and digital financial service trends.
• Support development of innovative products and operational enhancements.
• Conduct competitive and market analysis to inform strategic direction.

Qualifications & Experience

• Master’s Degree in Business Administration, Finance, Economics, Strategy, Data Analytics, or a related field.
• Minimum 8–12 years of relevant experience in strategy, transformation, financial services, consulting, or data analytics.
• Demonstrated experience leading cross-functional strategic initiatives.
• Strong financial modelling, analytical, and business intelligence capability.
• Experience within a regulated financial institution is highly desirable.

Core Competencies

• Strategic and forward-thinking mindset
• Strong analytical and problem-solving skills
• Excellent presentation and executive reporting ability
• High level of integrity and professional judgment
• Strong stakeholder engagement and influencing capability
• Results-driven with strong execution discipline

What We Offer

• Opportunity to shape the strategic direction of a leading financial institution
• Managerial-level exposure and impact
• Competitive remuneration package
• A dynamic and forward-looking work environment

Application Process

Qualified candidates should submit their CV and a cover letter outlining relevant experience to: [email protected]

Subject Line: Application – Manager of Strategy Transformation & Innovation

Closing Date: Friday 13th March,2026.

Only shortlisted candidates will be contacted.