Mobile & PC Repairs Instructor 96 views

Permanent Appointment

Job location: SOS Youth Employability Project, Basse, URR.

About SOS Children’s Villages in The Gambia

SOS Children’s Villages in The Gambia supports children and young people who have lost, or are at risk of losing, parental care and works with families and communities to help children grow with care, protection and strong relationships. Our work is guided by four core values: Courage, Commitment, Trust and Accountability.

Position summary

He/she Instructor will be responsible for the administration of the Mobile & PC repairs Department. He/she will conduct ICT software & hardware classes, supervise, mentor and assess the students. Share experience of managing network, desktop, tablets and mobile phones. Share knowledge of new systems information, and software upgrade.   Organize practical sessions. Innovate effective training styles. Prepare and send the trainees for field work (attachment). Explore viable opportunities to work for students.  Support creative business and skills initiatives of the students. Liaise regularly with Projects of the SOS The Gambia National Association. Build strong link with partners for the empowerment of young people. Ensure the maintenance of optimum relations at all levels. Build a strong link with soft & hardware organisations.

Position Demands

• B.sc in ICT, Advanced Diploma in ICT, Information systems, CompTIA A+, CompTIA Net+ certification or other related IT professional certification.
• Qualified cell phone repair technician with minimum of three years of experience. trouble shooting and repairing electronic devices
• Previous experience as a help desk technician, computer technician, or IT support.
• Ability to troubleshoot and resolve multiple issues.
• Ability to teach ICT soft & hardware.
• A keen and diligent person who is able to work under pressure.
• Ability to multitask and manage time efficiently.
• Excellent verbal and written communication skills.
• Comfortable in a diverse and fast-paced environment.
• Experience working with network and desktop, tablets and Mobile phones management support.
• Up-to-date knowledge of new systems, information, software, and upgrades
• Must be proficient in English and must have good interpersonal skills
• Excellent administrative, teaching, organizational and communicative skills.
• Excellent Mobile & Computer Hardware  skills
• Excellent, analytical and report writing skills
• Ability to work under pressure with minimum supervision
• He /She must be NAAQA registered

Priority Tasks and Responsibilities

• To train young people on mobile and pc repairs.
• To provide repair services on today’s most popular smartphones, tablets, laptops, desktop and more.
• Keep systems up-to-date through operating systems upgrades.
• Monitor networking equipment and servers.
• Monitor network availability and security.
• Oversee troubleshooting, repair and maintenance of system and mobile errors.
• Provide support for network issues.
• Provide technical support either by phone, remote access or site visits as needed.
• Respond to IT/Mobile phone issues, hardware maintenance, software, networking, etc.
• Evaluate connectivity issues, equipment, and software.
• Modify configurations, utilities, software, etc.
• Install and update network system improvements as needed.
• Assist with Desktop, LAN/WAN technologies, computer repair/troubleshooting software, networks, virus protection, Wi-Fi technology, and more.
• To develop and implement the Programme based on the Syllabus.
• To organise practical classes
• To source for relevant materials and equipment for the department
• To promote and sustain trainees’ motivation throughout the training 
• To counsel, advice and support the trainees throughout the training period
• To identify relevant centres and make adequate arrangement for attachment of students
• To visit and assess students on attachment.
• To provide training support to other units of the Youth Employability Project.
• To assist and carry out other duties as assigned by the supervisor from time to time

Our Values

• Courage – We take action. You speak up, challenge constructively, and act when children, accuracy, or organisational reputation may be at risk.
• Commitment – We keep our promises. You deliver agreed priorities to time and quality and keep children and young people at the centre.
• Trust – We believe in each other. You communicate openly and respectfully, protect confidentiality, and build inclusive relationships.
• Accountability – We are reliable partners. You take ownership, use resources responsibly, measure impact, and address mistakes promptly.

What we offer

• A permanent opportunity to use your administrative and secretarial expertise in support of children, young people, families, and communities.
• A purpose-led and collaborative working environment within a school setting.
• The opportunity to work with dedicated educators, support staff, and SOS colleagues across programmes.

Safeguarding and Safer Recruitment

SOS Children’s Villages is committed to safeguarding children and young people. The successful candidate must comply with the SOS Code of Conduct and safeguarding policies and report concerns immediately through the prescribed safeguarding channel. Appointment will be subject to satisfactory references, identity, qualification and right-to-work checks, together with any other lawful and proportionate safer-recruitment checks required for the role.

Equal Opportunity and Inclusion

SOS Children’s Villages in The Gambia is committed to equal opportunity, inclusion and non-discrimination. We welcome applications from suitably qualified candidates from all backgrounds. Selection decisions will be based on the published role requirements, evidence of competence, alignment with SOS values and suitability to work in a child-focused organisation. Reasonable adjustments will be considered for candidates who require them during the recruitment process.

How to Apply

Apply by sending your CV to job.apply@sosgambia.org and demonstrate how you demonstrate Courage, Commitment, Trust and Accountability within your application letter.

The deadline for all submissions is 23rd August, 2026.