Operations Manager 965 views

REPORTING LINE: COO/CEO JOB OBJECTIVE

The Operations Manager should be an organized and driven individual that will effectively develop and enact company policies and increase efficiency of operations for our organization and accountable to the COO and ensure businesses continuity.

Manage overall operations and is responsible for the effective and successful management of labor, productivity, quality control, and safety measures as established and set for the Operations Department. Enhance the operational procedure, systems, and principles in the areas of information flow and management, business processes, enhanced management reporting, and look for opportunities to expand systems. Carry out supervisory responsibilities in accordance with company’s policies and applicable laws.

KEY RESPONSIBILITIES

• Report to and assist the Chief Operating Officer in daily tasks and duties
• Strategically map-out, plan, and manage projects
• Analyze and maintain operational data
• Develop improved business functionality that increases profits
• Communicate with management teams to confirm execution of company processes
• Train staff in policies and procedures and supervise their daily work
• Ensure compliance with best business practices throughout organization
• Implement improved operational measures and policies that promotes efficiency
• Contribute to innovation of new products
• Track and maintain budgets of operational costs
• Coordinate purchase of materials and supplies
• Monitor product inventory
• Maintain positive client and vendor relationships
• Develop and implement human resources practices

KEY REQUIREMENTS:

KNOWLEDGE, SKILLS & EXPERIENCE 

• Bachelor’s degree in Management, Business Administration or related field.
• Master’s Degree preferable, Certificate and/or experience in Project Management is an added advantage.
• At least 5 years’ experience in management, operations, and leadership. Certificate and/or experience in Project Management is an added advantage.
• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management.
• Ability to build consensus and relationships among managers, partners, and employees.
• Excellent communication skills.
• Solid understanding of financial management.
• Experience in the IT business.

SALARY: We offer a competitive salary and benefits package based on the company’s pay scale

How to apply: To apply, submit a letter of interest, Curriculum Vitae and relevant certificates to:

The Human Resources Department, 6 Kairaba Avenue, Serrekunda

Email [email protected]

Only short listed candidates will be called for interview.

Application Deadline: 27th February, 2026